FAQ

• Orders are processed within 2–5 business days.
• Free domestic shipping on orders over $150.
• For orders under $150, shipping is calculated at checkout.
• I ship worldwide — international rates and times vary by destination.
• All original artworks are shipped fully insured for your peace of mind.

For more information, please see my full shipping policy.

• Domestic delivery usually takes 3–7 business days once shipped.
• During holidays or high-volume periods, please allow 5–10 business days.
• Delivery times are determined by the carrier and may vary.
• You’ll receive a tracking number once your order ships.
• If your package is delayed, I sincerely apologize — I’ll help track it on your behalf.

For more information, please see my full Shipping Policy.

• You may request a return within 30 days of receiving your order.
• The artwork must be in its original condition (unused, unframed, with all packaging intact).
• To begin a return, please email me at arinaluma@gmail.com.
• Return shipping is the buyer’s responsibility and must be tracked and insured.
• Refunds are issued to your original payment method only, once the return is inspected and the payment has fully cleared.
• Originals are one-of-a-kind and cannot be replaced, but if damage occurs in transit I’ll assist you in filing an insurance claim.

For more information, please see my full Refund Policy.